Cookie Policy

This Cookie Policy explains how Velvet Sage Gifts (“Velvet Sage,” “we,” “our,” or “us”) uses Cookies and similar technologies when you visit, browse, or interact with our Platform.

Cookies play an important role in the operation of modern websites and online services. Some are essential to the secure operation of the Platform, while others help remember your preferences, improve performance, understand how visitors use our services, or enhance your overall experience.

This Cookie Policy explains what Cookies are, why we use them, the choices available to you, and how you can manage your Cookie preferences.

This Cookie Policy should be read together with our Privacy Policy. Where information collected through Cookies is associated with an identifiable individual, it will be collected, used, disclosed, retained, and protected in accordance with our Privacy Policy.

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-connected device when you visit a website or use an online service. Cookies allow websites to recognize your browser and remember certain information about your visit. They help websites function efficiently, improve security, remember your preferences, and provide a more consistent experience when you return.

Depending on their purpose, Cookies may be used to:

• remember your preferences and settings;
• maintain secure account sessions;
• support shopping cart and checkout functionality;
• improve Platform performance;
• identify and resolve technical issues;
• help prevent fraud and unauthorized activity;
• understand how visitors interact with the Platform; and
• improve our products, services, and user experience.

Cookies themselves are simply a technology used to store or retrieve information on your device. They do not automatically identify you or collect Personal Information. However, depending on how they are used and the information associated with them, information collected through Cookies may constitute Personal Information under applicable privacy laws. When that occurs, we will handle that information in accordance with our Privacy Policy.

For purposes of this Policy, the term “Cookies” also includes similar technologies that perform comparable functions, including local storage, web beacons, pixels, tags, software development kits (SDKs), and other technologies used to recognize devices, remember preferences, measure activity, or improve the operation of the Platform.

Cookies generally fall into two categories.

Session Cookies operate only while your browser session remains active and are automatically removed when your browser is closed.

Persistent Cookies remain on your device until they expire or are manually deleted. These Cookies allow the Platform to recognize your browser and remember certain information between visits.

2. Why We Use Cookies

Velvet Sage uses Cookies to help provide a secure, reliable, and efficient Platform. Some Cookies are essential to the operation of the Platform and cannot reasonably be disabled without affecting core functionality. Others help us improve performance, remember your preferences, better understand how the Platform is used, evaluate the effectiveness of our services, and continually improve the overall user experience.

Depending on your use of the Platform, your Cookie preferences, and applicable law, Cookies may be used to:

• operate and maintain the Platform;
• authenticate Users and maintain secure account sessions;
• support shopping cart and checkout functionality;
• remember your preferences and accessibility settings;
• protect against fraud, abuse, and unauthorized access;
• monitor Platform reliability and performance;
• diagnose technical issues;
• understand how visitors interact with the Platform;
• evaluate Platform features and services;
• improve navigation and user experience;
• measure the effectiveness of marketing and promotional activities; and
• comply with legal, regulatory, and security obligations.

We do not use Cookies to sell your Personal Information. We also do not knowingly permit Cookies placed through our Platform to be used for purposes that are inconsistent with this Cookie Policy or our Privacy Policy.

3. Categories of Cookies We Use

Not all Cookies serve the same purpose. Depending on your interaction with the Platform, your Cookie preferences, and applicable law, we may use different categories of Cookies to support the operation of our services.

Strictly Necessary Cookies

Strictly Necessary Cookies are essential to the operation, security, and integrity of the Platform. These Cookies enable core functionality that allows the Platform to operate as intended and generally cannot be disabled without affecting essential services.

These Cookies may be used to:

• authenticate Users and maintain secure account sessions;
• support shopping cart and checkout functionality;
• process transactions securely;
• remember privacy and consent preferences;
• detect fraud, abuse, and unauthorized activity;
• maintain Platform stability and security; and
• provide other functions necessary for the safe and reliable operation of the Platform.

Because these Cookies are essential to providing the services you request, disabling them may prevent portions of the Platform from functioning properly.

Functional Cookies

Functional Cookies help remember information about your preferences so the Platform can provide a more personalized and consistent experience.

These Cookies may remember language preferences, accessibility settings, display preferences, previously selected options, and other settings that improve your experience while using the Platform.

Analytics and Performance Cookies

Analytics and Performance Cookies help us better understand how visitors use the Platform so we can improve functionality, reliability, navigation, and overall performance.

These Cookies may collect information relating to pages viewed, navigation patterns, browser and device characteristics, general performance metrics, referral sources, and other usage information. Wherever practical, we seek to use aggregated or de-identified information that helps us improve the Platform without identifying individual Users.

Advertising and Marketing Cookies

Advertising and Marketing Cookies help us evaluate the effectiveness of our marketing activities and, where appropriate, support more relevant advertising and communications.

Where required by applicable law, these Cookies will only be used after obtaining your consent. Choosing not to accept Advertising and Marketing Cookies will not prevent you from using the Platform, although you may continue to receive advertising that is not personalized.

4. First-Party and Third-Party Cookies

Cookies used on the Platform may be placed either by Velvet Sage or by trusted third-party service providers that help us operate our business and deliver our services.

First-Party Cookies are placed by Velvet Sage, or by service providers acting on our behalf, to support the operation, security, and functionality of the Platform.

Third-Party Cookies may be placed by carefully selected service providers whose services are integrated with the Platform. Depending on the services you use, these providers may support payment processing, shipping and fulfillment, website analytics, customer communications, customer support, fraud detection, security monitoring, embedded content, mapping services, marketing tools, and other services that assist us in operating the Platform.

Where third-party providers independently collect or process information through their own technologies, their collection and use of that information is governed by their own privacy policies and terms.

5. Evolving Technologies

The technologies used to operate the Platform will naturally evolve over time.

As we introduce new features, improve existing functionality, engage new service providers, or respond to changes in technology, business operations, or applicable law, the specific Cookies used by the Platform may change.

For that reason, this Cookie Policy describes the categories and purposes of the Cookies we use rather than maintaining a technical inventory of every individual Cookie that may be present at any given time.

Where required by applicable law, we will continue to obtain your consent before using non-essential Cookies, regardless of changes to the underlying technologies or service providers involved.

6. Managing Your Cookie Preferences

We believe you should have meaningful control over the use of non-essential Cookies whenever applicable law provides that choice.

Depending on your location and applicable privacy laws, you may be able to manage your Cookie preferences through the Platform’s Cookie consent tools or your web browser settings.

Where required by law, non-essential Cookies will not be placed on your device until you have provided the necessary consent.

You may update or withdraw your consent at any time through the Cookie preference tools made available on the Platform. Changes to your preferences will apply going forward and will not affect processing that occurred before your preferences were changed.

Please note that disabling certain Cookies may affect the availability, functionality, or performance of portions of the Platform. Essential services, including secure account access, shopping cart functionality, checkout processes, and certain security features, may not operate as intended if essential Cookies are disabled through your browser.

7. Browser Controls

Most internet browsers provide tools that allow you to manage Cookies directly. Depending on your browser, you may be able to:

• view Cookies stored on your device;
• delete existing Cookies;
• block certain categories of Cookies;
• block all Cookies;
• receive notifications before Cookies are stored; or
• automatically delete Cookies when your browser closes.

Because browser settings differ by device and software provider, you should consult your browser’s help documentation for instructions specific to your browser.

Choosing to block or remove Cookies through your browser may affect your experience on the Platform and may require you to re-enter preferences or sign in again during future visits.

8. Do Not Track Signals

Some web browsers offer a “Do Not Track” (“DNT”) setting that allows users to express a preference regarding online tracking.

At this time, there is no universally accepted industry standard governing how websites should respond to DNT signals. As a result, the Platform does not currently respond differently to browser-based DNT requests unless required by applicable law.

Should an accepted standard emerge or legal requirements change, we may revise our practices accordingly.

9. Policy Changes

Velvet Sage Gifts may revise this Cookie Policy from time to time to reflect changes in our business operations, Platform features, technology, service providers, or applicable law.

The most current version of this Cookie Policy will be published on the Platform and will become effective on the Effective Date shown at the beginning of the document, unless otherwise stated.

Your continued use of the Platform following the publication of an updated Cookie Policy constitutes acceptance of the revised Cookie Policy to the extent permitted by applicable law.

10. Contact Us

If you have questions about this Cookie Policy or our use of Cookies and similar technologies, please contact us using the contact information provided in our Privacy Policy or through the support methods identified on the Platform.

We are committed to providing clear information about our privacy practices and will make reasonable efforts to respond to questions or concerns regarding this Cookie Policy in accordance with applicable law.