Accessibility Statement

1. Purpose

Velvet Sage Gifts is committed to providing a Platform that is accessible and usable for as many people as reasonably possible. We believe that thoughtful design and continual improvement help create an inclusive experience for Customers, Gift Recipients, Seller Partners, Corporate Clients, Visitors, and other Platform users.

This Accessibility Statement describes our commitment to accessibility, explains how accessibility considerations are incorporated into the Platform, and provides information on how users may request assistance or report accessibility issues.

This Accessibility Statement applies to the Velvet Sage Gifts website, digital services, applications, communications, and related Platform features (collectively, the “Platform”).

While we strive to make the Platform accessible to the broadest possible audience, accessibility is an ongoing process. Certain portions of the Platform or content provided by third parties may not yet fully conform to all accessibility standards or user expectations.

2. Our Commitment to Accessibility

Velvet Sage Gifts seeks to design, develop, maintain, and improve the Platform with accessibility in mind. As our Platform evolves, we continually evaluate opportunities to improve usability for individuals with a wide range of abilities, devices, assistive technologies, and browsing environments.

Our accessibility efforts may include:

• Designing content with readability and clarity in mind.
• Supporting keyboard navigation where reasonably practical.
• Providing meaningful text alternatives for visual content where appropriate.
• Maintaining sufficient visual contrast where feasible.
• Using consistent navigation and page structure whenever practical.
• Improving compatibility with commonly used assistive technologies.
• Evaluating accessibility as new Platform features and services are developed.

Because the Platform is continually evolving, accessibility improvements may be implemented over time and may vary between different portions of the Platform.

3. Accessibility Features

Velvet Sage Gifts seeks to provide a Platform that is compatible with modern web browsers, mobile devices, and commonly used assistive technologies where reasonably practicable.

Accessibility features and improvements may include, where applicable:

• Logical page structure and navigation.
• Clear headings and descriptive labels.
• Keyboard-accessible interactive elements where supported.
• Alternative text for appropriate images and non-text content.
• Readable typography and color contrast considerations.
• Responsive layouts that adapt to a variety of screen sizes and devices.
• Ongoing review and refinement of user interface components as the Platform evolves.

Not every feature, Product listing, Seller Partner page, promotional campaign, or third-party integration may provide the same level of accessibility. We continually evaluate opportunities to improve accessibility throughout the Platform.

4. Third-Party Content and Services

The Platform may include Products, content, payment services, communication tools, maps, embedded media, shipping services, applications, plugins, or other technologies that are owned, operated, or controlled by third parties.

Because these third-party services are outside our direct control, Velvet Sage Gifts cannot guarantee the accessibility of third-party websites, software, applications, or content. Accessibility practices for those services are governed by their respective providers.

Where reasonably practicable, we encourage Seller Partners and third-party service providers to support accessible experiences for Platform users.

5. Accessibility Assistance and Feedback

We welcome feedback regarding the accessibility of the Platform and encourage users to notify us if they encounter accessibility barriers or require assistance accessing any portion of our services.

If you experience difficulty using the Platform or accessing information, please contact us and, where possible, provide:

• A description of the issue encountered.
• The webpage, feature, or service involved.
• The device, browser, or assistive technology being used, if known.
• Contact information so we may respond, if appropriate.

We will make reasonable efforts to review reported accessibility issues, investigate potential solutions, and provide assistance where practicable. Although we cannot guarantee that every issue can be resolved immediately or in every circumstance, user feedback plays an important role in helping us improve the Platform over time.

6. Ongoing Improvements

Accessibility is an ongoing process. As technology, accessibility standards, industry practices, and user needs continue to evolve, Velvet Sage Gifts intends to evaluate and improve the accessibility of the Platform where reasonably practicable.

We may periodically review our design practices, development processes, Platform features, and third-party integrations to identify opportunities for improvement.

Accessibility enhancements may be implemented as part of regular Platform updates, feature releases, maintenance activities, or broader operational improvements.

7. Contact Information

Questions, requests for accessibility assistance, or feedback regarding this Accessibility Statement may be submitted using the contact information provided on the Platform or through our designated customer support channels.

We appreciate feedback from our users and value the opportunity to make the Platform more accessible and user-friendly for everyone.

8. Policy Changes

Velvet Sage Gifts may revise this Accessibility Statement from time to time to reflect changes in our Platform, accessibility practices, business operations, technology, or applicable law.

The most current version of this Accessibility Statement will be published on the Platform and will become effective on the Effective Date shown at the beginning of this document.

Continued use of the Platform following the publication of an updated Accessibility Statement constitutes acknowledgment of the revised Statement.